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Understanding emotional intelligence has become an essential skill for both employees and management across the whole range of industries. This CPD article will define emotional intelligence and educate on how this can benefit people in a professional setting. It will elaborate the key areas of what is emotional intelligence, how does an awareness of emotional intelligence help in the workplace across all roles, and what do you learn in an emotional intelligence course.

This informal CPD article, ‘Why do we need emotional intelligence as business leaders?’ was provided by Claris Coaching, who work with businesses from the ground up, applying the key principles of leadership growth while learning how to listen with empathy and lead with compassion.

This informal CPD article, 'How Business Intelligence is impacting Industries in different ways?,' was provided by ACODS (Aedifico Centre of Data Science) who specializes in state of the art technical skill training and certification on all popular IT technologies.

Business Intelligence (BI) is the discipline of transforming data into actionable insights using the latest technological tools. The integration of BI processes has become increasingly important to organisations across industries.

Effective communication has never been more important in business and serves as the building blocks for having strong relationships both internally and externally. This involves not only informing your employees, customers and stakeholders of new information, but also encompasses listening, understanding and adapting to the needs of others. The following CPD article will explore why communication is crucial for organisational success, and will provide some tips on how you can improve your business communication skills.

This informal CPD article, ‘How Artificial Intelligence Drives Innovation in Public Release Writing and Media Relations’, was provided by the London School of Public Relations (LSPR), a training and business development organisation that offers support to numerous multinationals, SMEs and NGOs in the UK and globally.

This informal CPD article, ‘Future-Proof Your Business: The Essential Compliance Stack for 2025’, was provided by CFE Cert, who offer a wide range of auditing, certification, compliance and Gap analysis services on GDPR, Information Security, Business Continuity, International IT Service and Personal Information Management Systems.

This informal CPD article ‘Geospatial Artificial Intelligence (AI)’, was provided by Pentagon Solutions, a leading technology and consultancy partner in the UK & Ireland for companies who strive to gain efficiencies in their business by digitalisation of their assets and processes.

The ability to negotiate is a soft skill that encompasses good communication, persuasion skills, emotional intelligence and the ability to think strategically. Typically a negotiation is the coming together of different parties to reach an agreement that satisfies all parties sufficiently. Instances that require negotiation regularly occur in the workplace, from business to business to employees and employers negotiating working terms.   

This informal CPD article, ‘10 Great Successful Business Ideas that got traction in 2023 and are here to stay‘, was provided by keySkillset, a muscle memory building educational platform to master Excel, PowerPoint, Python Coding, Financial Modelling skills and more.

This informal CPD article, ‘AI Literacy for Boards – A Critical Skill for Business Leaders’, was provided by Pauline Norstrom CEO of Anekanta AI and Anekanta Consulting, an organisation providing tailored guidance to international organizations for the responsible, legal and ethical development and use of Artificial Intelligence systems from biometrics to high-risk and GenAI.

With AI reshaping industries around the world, it is important for both individuals and organisations to equip themselves with the necessary knowledge and skills to adapt to the growth of Artificial Intelligence. In recent years, AI has transformed from a futuristic vision and theoretical concept into a live and practical tool used and integrated across a variety of fields.

This informal CPD article, ‘Spotlight on…Artificial Intelligence’, was provided by Essex County Council, the local authority for Essex, who have a vision for Essex to be a county where individuals, families and communities can thrive and prosper.

This informal CPD article ‘Self-Awareness and Emotional Intelligence in Leadership’ was provided by London Optimum Group, a UK-based training and consultancy provider committed to professional development and organisational performance.

This informal CPD article was provided by Questas Consulting, passionate about helping clients develop processes, skills and behaviours that will result in increased sales and improved margins. The Art of Differentiation [or] The Real Differentiator &#82